FAQs
Yes, your order will always arrive in plain packaging with no reference to French Affaires.
Inside, your order will be beautifully wrapped in tissue pager and tied with French Affaires branded ribbon.
FREE UK Delivery (minimum order £30.00)
- All UK orders are sent by Special Delivery and will arrive in 1 - 2 working days - FREE
- For Channel Islands & Republic of Ireland deliveries, allow 3 - 5 working days - FREE
Deliveries will be made Monday - Saturday 9am - 6pm and need to be signed for by a person over 18 years of age.
Europe, USA and the Rest of the World
- European orders will need to be signed for and will arrive in 3 - 5 working days - £5.00
- USA & ROW orders will need to be signed for and will arrive in 5 - 7 working days - £9.00
Please note: we are unable to offer champagne or chocolates to counties outside the UK due to the perisable nature of the goods as we can't guarantee the quality on arrival.
If it has not arrived in this time, please send an e-mail to: enquiries@frenchaffaires.co.uk with your details.
Log into your account by clicking the link (on the top right of the site) and go to 'my orders'. Click on the order for more information.
Please complete this form with your details and we'll see what we can help.
